PRIVACY
Richmond Hill Dry Cleaners are committed to protecting your privacy online and we appreciate that you do not want the personal information you provide to us distributed indiscriminately. Here we explain how we collect information through the website, what we do with it and what controls you have.
What data do we collect?
So that we can respond to your email/enquiry form requests, we ask you to submit information such as your name and contact details. You are under no obligation to provide such information. However, if you should choose to withhold requested information, we may not be able to contact you.
For delivery customers, we require that you provide card details to store on file for your orders. This is in the form of a direct debit. We do not share your card details with any third parties, and they are securely stored and used in through Stripe's payment.
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How is your information used?
We will use the information you provide us with to respond to your enquiry. If you have emailed us, we will use your email address to respond to your query. Once we have dealt with your enquiry, your details may be kept for a limited period to ensure that we can contact you only if appropriate. We will not share the information with any third parties unless you have asked us to or we have otherwise agreed this with you first.
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With whom is your information shared?
We may disclose personal information if required to do so by law, or if we believe that such action is necessary to protect and defend the rights, property or personal safety of Richmond Hill Dry Cleaners, the Richmond Hill Dry Cleaners website or its visitors.
This website contains links to other websites. Richmond Hill Dry Cleaners is not responsible for the privacy policies or the content of such websites.
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Security
Richmond Hill Dry Cleaners places a great importance on the security of all personally identifiable information associated with our clients and contacts. We do our utmost to protect against the loss, misuse and alteration of client and contact data under our control. While we cannot ensure or guarantee that loss, misuse or alteration of data will not occur, we use our best efforts to prevent this.
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Use of cookies
This website does not use cookies or other devices to automatically collect personal information about visitors to the site. The only information collected automatically when you visit the Richmond Hill Dry Cleaners website is the IP address of the computer you are using to access the site. This information is used solely for admin purposes to monitor levels of usage of the website.
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Where is your information stored?
All information which you submit via this website is sent to and stored on a computer located in the United Kingdom. This is necessary in order to process the information and to send you the information you have requested.
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Your acceptance of these terms
By using the Richmond Hill Dry Cleaners website, you consent to the collection and use of your information by Richmond Hill Dry Cleaners as set out in this privacy policy. If we change our privacy policy in any way, we will post these changes on this page.
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Your rights
You have a legal right to a copy of all the personal information about you held by us. You also have a right to correct any errors in that information. You have a right to ask us to stop sending you direct marketing material at any time even if you have previously asked us to do so or have otherwise agreed to this.
Please contact us with any questions, concerns or comments you have about our Privacy Policy.